Privacy Policy

At Novea your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Name, email address, phone number, and shipping/billing address.
  • Payment details (securely processed through our payment providers; we do not store full card details).
  • Information you provide when contacting us for support or inquiries.
  • Website usage data through cookies and analytics tools to improve your shopping experience.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases, promotions, or inquiries.
  • Improve our website, products, and services.
  • Ensure secure transactions and prevent fraudulent activity.

3. Protecting Your Information

We implement security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information only with trusted third-party service providers (such as shipping carriers and payment processors) necessary to complete your order.

5. Your Rights

You have the right to request access, correction, or deletion of your personal information. To exercise these rights, please contact us at Novealb@gmail.com.